TERMS OF USE

Last Updated: September 9, 2025

 

Welcome to BakerStreet AI. The Terms of Use together with the Privacy Notice describe the terms and conditions that govern your use of the current and future websites and mobile applications owned by BakerStreet AI (“BSAI”), and for which BSAI currently or in the future provides services (the “Site” or “Sites”).

 

1. General Provisions.

You accept and agree to be bound by these Terms of Use when you use any of the Sites.

 

The Sites are designed for and targeted to adults. If you are not an adult, 18 years of age or older (legal adulthood), please stop and discontinue your use of the Sites.

 

(A) Changes to Terms of Use. BSAI may modify the Terms of Use, or add or remove terms at any time, and such modifications, additions or deletions will be effective immediately upon posting. Your use of the Site after such posting shall be deemed to constitute acceptance by you.

(B) Changes to Site. BSAI may regularly update or make changes to or discontinue any aspect, service or feature of the Site at any time, including, but not limited to, the structure, design, or layout of the Site, content, equipment, compatible devices and software needed for access or use.

(C) Registration. You may be given the opportunity to register via an online registration form to create a user account (“Your Account”) that may allow you to receive information from BSAI and/or to participate in certain features on the Site. BSAI will use the information you provide in accordance with the BSAI Privacy Notice. By registering you represent and warrant that all information that you provide to create Your Account is current, complete and accurate to the best of your knowledge. You agree to maintain and promptly update Your Account information on the Site so that it remains current, complete and accurate. During the registration process, you may be required to choose a password and/or username. You acknowledge and agree that BSAI may rely on this password or username to identify you. You are solely responsible for protecting the confidentiality of your username(s) or password(s), if any. In addition, you are responsible for all use of Your Account, regardless of whether you authorized such access or use, and for ensuring that all use of Your Account complies fully with the provisions of these Terms of Use.

(D) System and Compatibility Requirements. To use the Site, you will need to use a computer, mobile device, streaming media player or other device that meets the Sites’ system and compatibility requirements (which we may update from time to time). In addition, features and functionalities that we make available through the Site may differ by device. Please check the requirements periodically, as we may change or cease support of any hardware or software platforms at any time. You are responsible for obtaining and maintaining all connectivity, computer software, hardware and other equipment needed for access to and use of the Site and all charges related to the same.

 

2. Copyright Ownership.

The Site contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, graphics, and the entire contents of the Site are copyrighted as a collective work under the United States copyright laws. BSAI owns copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the express permission of BSAI and the copyright owner. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material.

 

3. Advertisements and Promotions.

BSAI may run advertisements and promotions from third parties on the Site. Your business dealings or correspondence with, or participation in promotions of, advertisers other than BSAI, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. If you engage in any transaction with an advertiser featured on the Site, including providing that advertiser with any personal information, you agree that we are not responsible for such transaction or provision of personal information and you further agree that BSAI is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of third-party advertisers on the Site.

 

4. Subscription Terms.

The Alternative Data and measurable insights may be available via subscription. The Subscription Terms set forth in this Section govern your use and access to subscription content on the BSAI Site (the “Subscription Content”).

To access Subscription Content, you must have an Account, and you must have an active subscription plan (a “Subscription”) with a valid payment method (a “Payment Method”).

(A) Purchasing a Subscription. You may purchase a Subscription directly through us. We or our third-party payment processor (the “Payment Service”) will process your Payment Method. After your original Subscription ends, it will automatically renew at the then-current rates unless you cancel before the renewal. Renewal charges will be applied to the Payment Method associated with Your Account. By providing us with a Payment Method, you expressly acknowledge and agree that we or the Payment Service are authorized to periodically charge the applicable Subscription fee together with any applicable taxes and service fees (collectively, the “Subscription Fee”) on a recurring Basis until you duly cancel your Subscription. We and/or our Payment Service will attempt to verify the Payment Method you provide, and may do this by processing an authorization hold, which is a standard practice. If your Payment Method expires and you do not either update your Payment Method or duly cancel your Subscription before it automatically renews, you authorize us and/or our Payment Service to continue billing, and you will remain responsible for any uncollected amounts. If a valid Payment Method is not available when a payment becomes due, we may restrict, suspend or cancel your Subscription due to lack of payment.

(B) Ongoing Subscription and Billing Cycle. Please note that the length of your billing cycle will vary based upon the Subscription plan you choose when you subscribe. The timing of your billing may change in the event of a problem with your Payment Method (e.g., an expired credit card), in the event you change your Subscription plan or where you start your Subscription on a day not contained in a subsequent month.

(C) Subscription Price Changes

Your Subscription Fee may change at any time and we will communicate price changes to you in accordance with applicable law. Your continuation of your subscription to the service after such notice has been delivered to you will constitute your acceptance of such price changes, unless you cancel your Subscription in accordance with these Subscription Terms.

(D) No Refunds. UNLESS REQUIRED BY APPLICABLE LAW, SUBSCRIPTION FEES ARE NON-REFUNDABLE. WE DO NOT PROVIDE REFUNDS, CREDIT, OR PRORATED BILLING FOR CANCELLED SUBSCRIPTIONS. Even if you cancel your Subscription before the end of your current billing period, as applicable, you will not receive a refund for any portion of the Subscription Fees for the remainder of that billing period. If you cancel, you will continue to have access to the Subscription Content until the end of the then-current billing period.

(E) Your right to cancel. YOU CAN CANCEL YOUR SUBSCRIPTION AT ANY TIME AND YOU WILL CONTINUE TO HAVE ACCESS TO THE SUBSCRIPTION CONTENT THROUGH THE END OF THE THEN-CURRENT BILLING PERIOD (I.E. THE SUBSCRIPTION PERIOD THAT YOU HAVE ALREADY PAID FOR). YOU MUST CANCEL YOUR SUBSCRIPTION BEFORE IT RENEWS IN ORDER TO AVOID BEING CHARGED FOR THE NEXT CYCLE’S SUBSCRIPTION FEE. You acknowledge and agree that, to the extent not prohibited by applicable law, cancellation of your Subscription is your sole recourse if you have any dissatisfaction, issue or concern related to your Subscription, including the Subscription Content, Subscription Fees, applicable taxes, or billing methods; the Subscription Terms or any changes thereto; or any other policies or practices that apply to the Subscription.

(F) Changing Your Account Information. Should you wish to change the information associated with Your Account, you may do so within your Settings when logged into Your Account.

(G) Multiple Billing Options and Plan Switching. You may be offered multiple Subscription plans to access Subscription Content. The pricing and offers for Subscriptions may vary and may change over time without notice (except as may be required by applicable law). Each Subscription plan may offer different Subscription Content availability, functionality, features, device compatibility or have certain conditions or limitations, which will be disclosed during your sign-up or in other materials available on the Site.

(H) Updating Your Payment Method.

Depending on the Payment Method, the relevant issuer may charge you certain taxes and fees, such as fees per transaction or other fees related to the processing or attempting to process of your Payment Method. You will be solely responsible for any such taxes and charges that may apply.

(I) Unpaid Amounts. You are responsible for all charges incurred in connection with your Subscription. In the event your Payment Method on file with us fails to cover the Subscription Fee, we may suspend your access to the Subscription Content until you update your Payment Method and pay your Subscription Fee. You may also lose the benefit of any Promotional Offer (as defined below) in the event your Payment Method on file with us fails to cover the Subscription Fee. You will remain liable for all costs and expenses charged in connection with such billing activity, such as bank overdraft and processing fees, and all costs and expenses incurred to collect these unpaid amounts, such as collection agency fees, reasonable attorney’s fees and arbitration costs.

(J) Free Trials and Promotional Offers. From time to time, Subscription Providers may make certain Subscription plans on the Site available to you on a free trial Basis for a limited time (each, a “Trial Subscription”). The duration of each Trial Subscription will be specified at sign-up (“Free Trial Period”). Trial Subscriptions are limited to new subscribers, unless otherwise specified.

UNLESS YOU TIMELY CANCEL YOUR SUBSCRIPTION BEFORE THE END OF YOUR PROMOTIONAL PERIOD, YOUR SUBSCRIPTION WILL CONVERT TO A FULL-PRICE SUBSCRIPTION AT THE END OF YOUR PROMOTIONAL PERIOD, THE APPLICABLE SUBSCRIPTION FEE WILL BE CHARGED TO YOUR PAYMENT METHOD, AND YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW ON A RECURRING BASIS AT THE THEN-CURRENT RATE UNLESS AND UNTIL YOU DULY CANCEL. You will not be notified that your Promotional Period is about to end unless such notice is required by applicable law.

(K) Suspension and Termination. BSAI may suspend or terminate your Subscription immediately for any reason or for no reason whatsoever, including if it is reasonably determined that you have provided inaccurate account or payment details or you are otherwise in violation of these Terms. In addition to the foregoing, BSAI can modify access or disable features of the Subscription Content where it is concluded in their respective discretion that there has been misuse of Your Account. If a suspension or termination occurs, you must stop accessing the Subscription Content.

 

5. Disclaimer of Warranty; Limitation of Liability and Time Limitation for Claims.

(A) YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK.

NEITHER BSAI, ITS PRESENT OR FUTURE PARENT(S), SUBSIDIARIES, OR RELATED ENTITIES, NOR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH THE SITE.

(B) THE SITE, INCLUDING, WITHOUT LIMITATION, ANY DOWNLOADABLE SOFTWARE, IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THESE TERMS OF USE.

(C) TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, IN NO EVENT SHALL BSAI, BE LIABLE TO YOU FOR (i) ANY PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER AND/OR DEVICE OR TECHNOLOGY FAILURE OR MALFUNCTION, (ii) ANY FORM OF INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR (iii) ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) OF FIFTY DOLLARS ($50). BASED ON ANY CAUSES OF ACTION ARISING OUT OF USE OF THE SITE OR ANY ALLEGED FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, OR DELAY IN SERVICE, OPERATION, OR TRANSMISSION OF THE SITES, OR ANY ALLEGED COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OF PROPERTY, AND/OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF OR POSTING OF ANY RECORD, CONTENT, OR TECHNOLOGY, PERTAINING TO OR ON THE SITES. YOU AGREE THAT THIS LIMITATION OF LIABILITY APPLIES WHETHER SUCH ALLEGATIONS ARE FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR FALL UNDER ANY OTHER CAUSE OF ACTION, REGARDLESS OF THE BSAI’S UPON WHICH LIABILITY IS CLAIMED AND EVEN IF BSAI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU ALSO SPECIFICALLY ACKNOWLEDGE THAT BASI IS NOT LIABLE FOR ANY ACTUAL OR ALLEGED DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OF THE SITES OR ANY OTHER THIRD PARTIES.

IF APPLICABLE LAW DOES NOT ALLOW ALL OR ANY PART OF THE ABOVE LIMITATION OF LIABILITY TO APPLY TO YOU, THE LIMITATIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.

(D) BSAI DISCLAIMS ANY AND ALL LIABILITY OF ANY KIND FOR ANY UNAUTHORIZED ACCESS TO OR USE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION. BY ACCESSING THE SITE, YOU ACKNOWLEDGE AND AGREE TO BSAI’S DISCLAIMER OF ANY SUCH LIABILITY. IF YOU DO NOT AGREE, YOU SHOULD NOT ACCESS OR USE THE SITE.

(E) TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING IN ANY WAY TO THE SERVICE OR YOUR USE OF THE SERVICE AND/OR SITE, THESE TERMS OF USE, OR THE RELATIONSHIP BETWEEN US, MUST BE COMMENCED WITHIN ONE YEAR OF THE RELEVANT EVENTS. YOU AND WE EACH WAIVE—THAT IS, GIVE UP—THE RIGHT TO PURSUE ANY DISPUTE, CLAIM OR CONTROVERSY THAT IS NOT FILED WITHIN ONE YEAR AND ANY RIGHT YOU OR WE MAY HAVE HAD TO PURSUE THAT DISPUTE, CLAIM OR CONTROVERSY IN ANY FORUM IS PERMANENTLY BARRED.

 

6. Indemnification.

You agree to defend, indemnify and hold harmless BSAI, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of the use of the Site by you or your Account. BSAI reserves the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this Section. In such event, you shall provide BSAI with such cooperation as is reasonably requested by BSAI.

 

7. Termination.

BSAI may terminate or suspend these Terms of Use at any time without notice to you. Without limiting the foregoing, BSAI shall have the right to immediately terminate Your Account in the event of any conduct by you which BSAI, in its sole discretion, considers to be unacceptable, or in the event of any breach by you of these Terms of Use.

 

8. Trademarks.

BSAI, its parent, subsidiaries and affiliates, own all rights to their logos and trademarks used in connection with the Site. All other logos and trademarks appearing on the Site are the property of their respective owners.

 

9. Governing Law and Venue.

We operate in the United States. Any and all disputes, claims and controversies arising out of or in connection with your access to, and/or use of the Sites, and/or the provision of content, services, and/or technology on or through the Sites shall be governed by and construed exclusively in accordance with the laws and decisions of the Commonwealth of Virginia. If you access the Site, from any location other than the United States, you accept full responsibility for compliance with all local laws.

 

10. Severability.

If any provision of this Agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable for this Agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the matters contained herein.

 

11. Customer Care and Dispute Resolution.

We endeavor to resolve customer concerns as quickly as possible. Please contact BSAI at Email: watson@bakerstreetai.com

8401 MAYLAND DR, Suite S

RICHMOND, VA 23294

In the unlikely event that you’re not satisfied with customer service’s solution, and you and BSAI are unable to resolve a dispute, we each agree to resolve the dispute through small claims court or binding arbitration instead of in courts of general jurisdiction.

Arbitration is more informal than a lawsuit in court. Any arbitration under this Agreement will take place on an individual basis; class arbitrations and class actions are not permitted.

 

12. Other/Miscellaneous.

Neither BSAI nor you shall be liable for damages or for delays or failures in performance resulting from acts or occurrences beyond their reasonable control, including, without limitation: power surge or failure, fire, acts of God, war, terrorism; any law, regulation, ordinance, or requirement of any government body; or labor unrest, including without limitation, strikes or boycotts.